Return policy

WHAT IS RETURN POLICY ?

This is a free shipping item with overseas dropshipping, but you can only request a return/exchange within 14 days of receiving the item. However, if the customer has simply changed their mind, or if it has been more than 14 days since they received the item, they cannot request a return/exchange.

It can be tricky when the product arrives, but be sure to check for defects or product defects before use.

If you would like to return/exchange an item, please contact us within 14 days of arrival.

Please note that you will not be able to request a return/exchange if it is more than 14 days.

 However, we cannot accept returns or exchanges for products after use or due to a change of mind from a customer. (For example, if you return an item due to a "size mismatch", "display color difference", "image effect", "customer order error", etc., the exchange request will be returned and exchanged at the customer's convenience.)

Return Conditions

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

If there is a quality problem (damage, contamination) when the product is not in use, we will bear the shipping cost. Please request a return/exchange and we will process it as soon as possible.

However, returns/exchanges will not be accepted in the following cases.

After wearing (label cutting) and after washing

Products that have been soiled or damaged by the customer

Products that have been used or show signs of wear

If more than 14 days after the arrival of the item

If you return the product without contacting us

If you have lost or damaged accessories such as labels and boxes

Scented goods, such as cigarettes or perfumes

If you are unwilling to purchase or are considered a malicious order

If you return the invoice by sticking it directly to the box or by sticking the plastic on the product.

HOW CAN I RETURN AN ITEM ?

ALL ITEMS RESPECTING THE  POLICY CAN BE RETURNED.

You can return multiple orders in a single packa